Frequently Asked Questions
How to order
Preparing the required parts
Sending the required parts
Terms and Conditions
20 frequent questions:
- What are your production timelines ?
- What about Mechanical rights authorization ?
- Can we pay by paypal ?
- What are the available shipping methods ?
- What are the delivery times ?
- What are the specifications for graphic material ?
- How to send us the audio master ?
- What's the status of my order ?
- Can I cancel my order ?
- Where can i find your Terms and Conditions ?
The first step before finalizing your order will be to check and validate the content of your cart :
- Be sure to check if the package and options you have picked match your expectations. If in doubt, feel free to contact us.
- If you want to make a modification, you just have to click on « remove », to delete the package from your cart.
- Once the content is verified, you can « continue » to the next step.
PLEASE NOTE : in most cases, the shipping fee is included (for deliveries within France, United Kingdom, Germany, Belgium, Luxembourg, Netherlands,Switzerland (excl. customs), Croatia, Italy anc Czech Republic). However, the shipping to other locations will include an extra-charge. For a rate estimation, use the provided module. Be careful, the extra charge will be applied automatically as soon as you enter the address.